Shipping Policy
At Calic, we strive to deliver your favorite dolls quickly and safely. Please review our shipping policy to understand how we handle your orders.
Processing Time:
- Orders are typically processed within 1-3 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods & Delivery Time:
We offer the following shipping options within the United States:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days (additional cost applies)
- Overnight Shipping: 1 business day (additional cost applies)
Shipping Costs:
- Shipping fees are calculated at checkout based on your location, package weight, and chosen shipping method.
- Free standard shipping may be available for orders over a certain amount—please check our website for current promotions.
Order Tracking:
- Once your order ships, you will receive a confirmation email with a tracking number.
- Use the tracking link to monitor your package’s progress until delivery.
Shipping Address:
- Please ensure your shipping address is accurate and complete to avoid delivery delays.
- We are not responsible for delays or lost packages due to incorrect or incomplete addresses.
International Shipping:
- Currently, we only ship within the United States. We hope to expand our shipping options in the future.
Lost or Damaged Shipments:
- If your package is lost or arrives damaged, please contact us immediately at [email protected] so we can assist you.
Thank you for choosing Calic! We look forward to delivering your new favorite doll soon.