Frequently Asked Questions (FAQ)

1. What types of dolls do you offer?
We offer a wide range of dolls, including soft play dolls, collectible dolls, and themed dolls designed for children and collectors alike.

2. Are your dolls safe for children?
Yes! All our dolls are made from high-quality, non-toxic materials and meet U.S. safety standards. Please check individual product descriptions for recommended age ranges.

3. How can I place an order?
You can place an order directly through our website at calicocriitters.store. Simply select your desired products, add them to your cart, and follow the checkout process.

4. What payment methods do you accept?
We accept major credit cards, PayPal, and other secure online payment methods as listed on our checkout page.

5. How long does shipping take?
Shipping times vary depending on your location and the shipping option you choose at checkout. Typically, orders within the U.S. arrive within 5-7 business days.

6. Can I track my order?
Yes! Once your order is shipped, we will send you a tracking number via email so you can monitor the delivery status.

7. What is your return policy?
We accept returns within 30 days of purchase for unused and undamaged items. Please contact us at [email protected] to initiate a return.

8. Do you offer gift wrapping?
Currently, we do not offer gift wrapping services, but all orders are carefully packaged to ensure safe delivery.

9. How can I contact customer service?
You can reach us by email at [email protected] or by phone at +1 (636) 843-7953 during business hours.

If you have any other questions, feel free to contact us—we’re always happy to help!